Information Technology Support Specialist
Hour-based
ONET: 15-1151.00
1
Years
290h
Related instructions
312h
On-the-job training
Curriculum
- Principles of Networking
- Large Scale System Admin (Certification Class)
- Apple Support Essentials (Certification Class)
- Security, Authentication & Authorization
- Operating System Fundamentals
- Information Security
- Effective Documentation and Communication
- Automation & Scripting
- Problem Solving and Troubleshooting
- Computer Architecture
On-the-job training
- Assist Classifying and Resolving User Problems
- Classify and Resolve User Problems
- System Software Maintenance
- Network Inspection and Monitoring
- Network Tuning and Configuration
- Troubleshooting
- Documentation and Communication
- Sheet Metal Workers
- Hardware Repair and Configuration
- Industrial Machinery Mechanics
- User (UAM) Security Test, Verification, Mgt
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Made in the USA.