TalentGro

On-the-job Training

• Managing Daily Operations In Quality Improvement
  • Suggest and/or initiates quality improvement studies and follow up.
  • Consult on projects for improvement.
  • Collect data, completing various audits and summarizing results and assists others to do so.
  • Assist in development of improvement plans, testing ideas and provides direction to others working with quality initiatives.
  • Respond to complaints about quality in a timely manner and implements plan for improvement.
  • Formulate summary reports from data analysis and assists others to do so.
  • Prioritize quality improvement initiatives and prepares and provides report to Quality Assessment (QA) Committee.
  • Ensure minutes are kept from QA meetings and actions for improvement documented.
  • Assist in educating staff on quality projects and in understanding survey process including using quality audits when indicated.
• Managing Work Teams (quality improvement teams, etc.)
  • Act as liaison between quality groups and/or committees.
  • Provide individuals and/or teams with direction, encouraging, teamwork and collaboration.
  • Provide consultation to individual and/or quality teams as needed.
  • Delegate, monitor and direct assignments for quality teams or individuals completing focus audits in collaboration with appropriate supervisors and/or the administrator.
• Managing Resources (supplies, equipment, staff, time)
  • Update staff on changes in work or workplace related to quality improvement activities.
  • Plan and organizes work to ensure timely task completion and work flow.
  • Make sound, timely decisions with consideration of ramifications.
  • Analyze issues, prioritize problems and involve appropriate individuals to select plan for resolution, anticipating outcomes and managing consequences.
  • Develop and maintain department budget efficiently.
• Interpersonal Relations (peers, other departments, families, subordinates, physicians)
  • Provide formal and informal recognition and rewards for employees for positive performance and improvements.
  • Participate in providing instruction to enhance on the job learning.
  • Collaborate with others in developing improvement plans and analyzing process variation.
  • Initiate improvement plans needed and supports staff through training and follows up on progress and completion.
  • Provide recognition to employees that help to initiate organizational improvement.
  • Encourage employees to take on new challenges and offer ideas.