Public Affairs
Hybrid-based
ONET: 39-9041.00
4
Years
35
Skills
Classroom instruction topics
- College Student Counseling and Personnel Services
- Student Counseling and Personnel Services, Other
On-the-job training
- Communicate with management or other staff to resolve problems.
- Communicate with other staff to resolve problems with individual students.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Monitor patron activities to identify problems or potential problems.
- Observe students to detect and report unusual behavior.
- Supervise service workers.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Supervise students' housekeeping work to ensure that it is done properly.
- Supervise the activities of housekeeping personnel.
- Administer first aid.
- Provide emergency first aid and summon medical assistance when necessary.
- Evaluate employee performance.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Train service staff.
- Supervise, train, and evaluate residence hall staff, including resident assistants, participants in work-study programs, and other student workers.
- Monitor environment to ensure safety.
- Make regular rounds to ensure that residents and areas are safe and secure.
- Mediate disputes
- Mediate interpersonal problems between residents.
- Enforce rules or regulations.
- Enforce rules and regulations to ensure the smooth and orderly operation of dormitory programs.
- Inspect facilities.
- Determine the need for facility maintenance and repair, and notify appropriate personnel.
- Develop plans for programs or services.
- Collaborate with counselors to develop counseling programs that address the needs of individual students.
- Develop educational or training programs.
- Develop and coordinate educational programs for residents.
- Develop program plans for individuals or assist in plan development.
- Teach daily living skills or behaviors.
- Develop and coordinate educational programs for residents.
- Manage budgets for personal services operations.
- Oversee departmental budget.
- Inform individuals or organizations of status or findings.
- Provide requested information on students' progress and the development of case plans.
- Collect information about clients.
- Confer with medical personnel to better understand the backgrounds and needs of individual residents.
- Enforce rules or policies governing student behavior.
- Administer, coordinate, or recommend disciplinary and corrective actions.
- Perform administrative or clerical tasks.
- Answer telephones, and route calls or deliver messages.
- Provide counsel, comfort, or encouragement to individuals or families.
- Counsel students in the handling of issues such as family, financial, and educational problems.
- Accompany individuals or groups to activities.
- Chaperone group-sponsored trips and social functions.
- Accompany and supervise students during meals.
- Maintain client information or service records.
- Compile information such as residents' daily activities and the quantities of supplies used to prepare required reports.
- Meet with coworkers to communicate work orders or plans.
- Hold regular meetings with each assigned unit.
- Prepare administrative documents.
- Process contract cancellations for students who are unable to follow residence hall policies and procedures.
- Assign resources or facilities to patrons or employees.
- Assign rooms to students.
- Provide escort or transportation.
- Provide transportation or escort for expeditions, such as shopping trips or visits to doctors or dentists.
- Organize recreational activities or events.
- Direct and participate in on- and off-campus recreational activities for residents of institutions, boarding schools, fraternities or sororities, children's homes, or similar establishments.
- Order materials, supplies, or equipment.
- Order supplies for facilities.
- Deliver items.
- Sort and distribute mail.
- Package materials or products.
- Inventory, pack, and remove items left behind by former residents.
- Store items.
- Inventory, pack, and remove items left behind by former residents.
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