WIN (Workforce Intelligence Network)

On-the-job Training

• Information Technology
  • Open an existing document from a flash drive, perform appearance edits, and print the document, given required Font size, margin size, and page orientation.
  • Open an existing document from email and demonstrate the ability to edit the document. The required editing functions include: Font Size and styles, Bolding, Underlining, Italicizing, Highlighting, Text Color.
  • Open an existing document from email and demonstrate the ability to edit the document. The required editing functions include: Alignment and Centering, Indents, Spacing modifications, Cut, Copy, and Paste, Find and Replace
  • Open a given document and correct it using the grammar and spell-checking functions. Change highlighted words to their synonyms using the Thesaurus function.
  • Open a document to review the document for grammatical and data checks. Turn on the track changes feature and add comments to suggest changes.
  • Open a document and insert a picture from another location on the computer.
  • Construct a table of 5 columns and 3 rows and apply borders to the entire table. Format the table to have a header row.
  • Given a set of data, create a table, and sort it by alphabetical order of the first column.
  • Create a reference to a cell from another sheet.
  • Repair a broken "link," resulting from moving a referenced cell's location.
  • Given a spreadsheet containing some text, format the cells and set the print area to fit on one page, use page set-up to center the content on the page, and save it as a print-ready PDF.
  • Given a specific topic, search the internet for three reputable studies on the topic. Download and save the studies as PDFs.
  • Given three studies on a given topic, determine if they are reputable and identify the sources of information cited in each.
  • Given five websites with information on a defined technical subject area, rank them in order of validity (from most reliable to least reliable).
  • Disable an add-on from your browser.
  • Add a new bookmark to the bookmarks bar.
  • Given a printer model, add it to the computer's available "Printers and Scanners".
  • Use the system's file explorer to find a file. Copy it and paste it in a new location.
  • Use the system's file explorer to find a folder. Rename it and move it to a different location.
  • Create a new folder and move it inside of another folder.
  • Change the password to log into the computer.
  • Create a file backup using a cloud-based file storage service.
  • Open a PDF file and print it. If it is a non-standard size, scale it to fit on letter sized paper.
  • Open an existing PDF file and save it under a new name in an new location.
  • Export a PDF to a JPEG file.
  • Given two PDFs with the same cover page, merge the two PDFs into one document, removing the second cover page.
  • Given an existing event flyer, modify it to include a picture, and adjust the language to reflect new meeting details.
  • Create a Dropbox account, and access the WIN staff Dropbox account.
  • Sync Dropbox with your computer and use Windows Explorer (or Mac Finder) to access Dropbox files.
  • If needed due to computer storage capacity, enable Dropbox Smart Sync to maintain synced versions of only selected folders and files.
  • Adhere to WIN archiving and deleting policy for old and unnecessary files.
  • Use Dropbox to store all work-related files, sharing folders with appropriate team members as necessary.
• Project Management and Coordination
  • Thoroughly understand specific project deliverables before commencing work by asking clarifying questions to WIN leadership team members and/or partners.
  • Make informed recommendations related to determining the best partners and/or resources to be used for each task or project.
  • Track time spent on projects or tasks for specific partners in order to accurately account for project labor costs.
  • Independently manage time spent on project during work days to maximize productivity.
  • Upon request, develop summary reports indicating the status of project activity. Include both narrative summaries, and visual aids like graphs and charts where appropriate.
  • Identify and resolve conflicts, complaints and other issues raised by colleagues or other partners on a case by case basis, in a timely manner.
  • Use effective time-management techniques to meet deadlines for all given tasks or projects, and communicate with supervisors regarding challenges meeting deadlines, as necessary.
  • Use effective communication management to maintain relationships with partners, and to effectively collaborate with internal and external colleagues.
  • Demonstrate appropriate etiquette when communicating with different types of colleagues, and on varied communication platforms (email, phone, in-person, instant message, etc.) in accordance with a provided style guide (if applicable).
  • Use spreadsheet software or project management software to create and consistently maintain clear and concise project plans. Include milestones, time constraints, and task owners.
  • Flag and escalate issues with meeting project deadlines and milestones, and enact alternative approaches to achieving milestones as needed, e.g. re-assigning tasks, escalation to supervisor level, or adjusting the project plan.
  • Identify the three main elements of registered apprenticeship programs.
  • Identify the three main stakeholders in a registered apprenticeship program.
  • Demonstrate ability to access contact information for registered apprenticeship stakeholders, including those within DOL OA, community colleges, etc.
  • Log into the Career Cruising Admin portal. Navigate to a registered company's record and find contact information for a given company contact. Navigate to unaffiliated Career Coach records to find contact information.
  • In the Career Cruising Admin Portal, register an independent career coach.
  • Have a complete understanding and be able to clearly articulate to others the process to register a business in the MIBF system.
  • Navigate the Career Cruising student portal, demonstrating knowledge of the general Career Cruising tabs and MIBF tabs.
  • Demonstrate an understanding of website features and how Career Cruising and MIBF connect.
  • Using the Career Cruising Student Portal, complete Matchmaker.
  • Log into the Career Cruising Employer Portal and update your company profile, and personal profile to include coached careers.
  • Enroll a new business (employer) into the MIBF system. Update personal profile, identifying Career Coaches, business profile information, and add pictures of business and candidates (if appropriate).
  • Update a business logo on a exisiting employer's profile and upload a promotional video provided by the employer. Hyperlink business's website address on the employer's profile.
  • Generate a monthly report of the number of companies and Career Coaches registered in the database in specified region.
  • Use email or a calendar tool (e.g. Doodle Calendar) to select an appropriate date and time for a meeting based on participant availability.
  • Select and secure a meeting location for a given meeting based on participant location, availability, room setup, A/V capability, etc.
  • Send meeting invitations to participants including all meeting information, location details, directions and parking information. If relevant, include an agenda and any additional attachments that participants need to prepare for the event.
  • Develop a draft agenda for a given meeting or event, and share it with colleagues for their review and approval as necessary.
  • For a planned meeting, arrange for food and / or refreshments to be available for participants as necessary. If required, order refreshments in advance, and coordinate their on-time delivery to the event location.
  • Facilitate meetings with multiple participants and use meeting facilitation techniques to ensure that participants are engaged.
  • Describe several meeting facilitation techniques to promote participant engagement.
  • Describe the role of facilitator in a meeting and describe several guidelines for facilitator conduct.
  • After your coordinated meeting or event has occurred, send follow up information to participants via email. Include meeting materials or presentations when appropriate.
  • When needed, contact potential speakers and panelists for events and secure speaking commitments.
• Records and Data Management
  • Compare and contrast the reasons for various skills gaps (e.g. aging workforce, new technology, low wages)
  • Identify occupations using O*Net, create specific clusters of occupations that would fall into one particular "industry."
  • Use labor market data, articles, studies, etc. to identify skills gaps and occupations that are in high demand.
  • Identify three skills gaps in various industries. Compare and contrast the reasons for each gap.
  • Identify possible future talent shortages and challenges and why they are expected to arise. Describe methods your regions can undertake today to remedy future demand shortages.
• Presentation
  • Given a presentation containing notes, save a PDF of the presentation where each slide is displayed next to its notes.
  • Open a new presentation and save it. Apply a new theme and color set. Import a table or picture from another file.
  • Given a presentation, change the slide size and orientation to suit Letter-sized paper in portrait orientation.
  • Given a sample presentation, edit for grammar and spelling, display the presentation in full screen.
• Communication
  • Search for an existing contact, edit and save the contact record.
  • Create a LinkedIn profile.
  • Update your LinkedIn profile by changing your profile picture, adding a headline, and adding summary information about your skills and interests.
  • Search for existing partners on LinkedIn and add them as connections in your LinkedIn network.
  • List detailed and relevant work experience in your LinkedIn profile to provide a complete picture of your professional history and capabilities as a reflection of WIN.
  • Log into your program's Facebook page and create a new post that includes a link to a relevant news article. Schedule the post to appear on your timeline at a later time.
  • Log into your program's Twitter account and create a new post including a photograph and text.
  • Log into your program's Twitter account and retweet a relevant post from a WIN partner.
  • Forward relevant news articles, blog posts, etc. to WIN's Director of Communitcation for potential inclusion in WIN Newsletters and social media posts.
  • Effectively present various audiences with information about relevant WIN programs to expand partnerships and implementation of programs.
  • Log into email software.
  • Develop a tiered file structure to store emails organized by intuitive topics.
  • Create an event in the email software's calendar, add a location, conference call information, and invitees to the event.
  • Modify an existing event to update the location and send an update to meeting attendees.
  • Share access to your calendar with a colleague, choosing the appropriate privacy level.
  • Add a colleague's calendar to your calendar once they have shared it with you.
  • Create a new contact.
  • Create and apply a personalized signature for email. Set the signature to apply to all outgoing emails.
  • Attend networking events to learn about needs of employers in a particular region or industry.
  • Coordinate and facilitate meetings of employers to discuss needs and solutions.
  • List several industries facing talent challenges, describe the nature and causes of the challenges, and describe potential solutions to them.
  • Communicate and coordinate with other WIN team members to enroll new businesses into appropriate WIN initiatives.
  • Communicate and coordinate with K-12, Michgan Works!, Community Colleges, other postsecondary and other organizations to introduce businesses to appropriate initiatives.
  • Monitor business's involvement in community and workforce meetings. Coordinate additional opportunities to strengthen relations between similar firms.
  • Develop and clearly document a strategic employer outreach plan including business contacts for outreach and follow-up.
  • Create targeted outreach lists and track progress against the employer outreach plan.
  • Successfully identify an employer's "pain points." Based on their specific pain points, explain how WIN talent initiatives (MIBF, apprenticeship, etc.) can help to relieve their challenges.
  • Develop and document comprehensive "sales" strategies (including scripts, if appropriate) that address various employer concerns and needs. Account for different types of employer challenges, size of workforce, location, etc.
  • Provide customized information to employers on the local job market based on WIN data. Account for the employer's specific industry, location, and talent needs (if known).
  • Maintain consistent communication with community partners to ensure effective collaboration and alignment between agencies working in similar geographies to address employer talent issues.
  • Given an employers talent pipeline challenges, make specific recommendations about ways to engage with more k-12 students, and increase interest among k-12 students.
  • Conduct demonstrations of MIBF/Career Cruising to k-12 students, including how to navigate through the Career Cruising tabs, how to use Matchmaker, and how to submit questions to career coaches.
• Team Building
• Research Policy and Legislation
  • Maintain a general knowledge base about workforce development issues such as apprenticeship, skills gaps, public policy, etc., through online research, news articles, email newsletters, and other resources.
  • Given a set of media pieces identify the platform and mission statement of each, paying mind to particular biases that may appear in each organization's publications about workforce development topics.