LEAP@ForsythTech

On-the-job Training

• Hardware Installation and Performance
  • Test computer hardware performance
  • Install computer hardware
• Software Troubleshooting
  • Resolve computer software problems
  • Test software performance
• Systems Analysis and Performance
  • Troubleshoot issues with computer applications or systems
  • Analyze data to identify or resolve operational problems
  • Recommend changes to improve computer or information systems
  • Design integrated computer systems
• Network Maintenance
  • Maintain computer networks to enhance performance and user access
  • Resolve computer network problems
  • Monitor the performance of computer networks
  • Provide technical support for computer network issues
• System Security
  • Implement security measures for computer or information systems
  • Create electronic data backup to prevent loss of information
  • Develop computer or information security policies or procedures
• Project Management and Documentation
  • Analyze project data to determine specifications or requirements
  • Identify information technology project resource requirements
  • Document operational activities
  • Document network-related activities or tasks
• Working as a Team
  • Collaborate with others to resolve information technology issues
  • Train others in computer interface or software use
• Business Operations
  • Collect data about customer needs
  • Coordinate resource procurement activities
  • Conduct research to gain information about products or processes
  • Maintain the inventory of equipment
  • Update knowledge about emerging industry or technology trends