Shift Supervisor

Competency-based occupation
Onet code: 41-1011.00

2

Years

33

Skills

464h

Related instruction
Classroom Instruction Topics
  • Introduction to Business
  • Principles of Management
  • Introduction to Computers
  • Training and Development
  • Principles of Financial Accounting
  • Compensation and Benefits
  • Employment Law
  • Recruiting Selection and Per Plan
  • Introduction to Logistics
On-the-job Training
  • Management
    • Lead others and work effectively with teams
    • Supervise, assign and direct employees’ shift activities
    • Effectively communicate information to team and supervisors in an open and timely manner
  • Safety & Security
    • Follow all safety policies & procedures
    • Ensure team is aware of and follows all safety policies & procedures
    • Choose one safety policy or procedure each month to recap and refresh team members’ knowledge
    • Follow all security policies & procedures
  • Operations
    • Respond to e-mails
    • Access, input, retrieve and analyze information from the computer
    • Learn procedures for inventory system and/or database. Examples include: ordering stock, maintaining appropriate inventory levels, auditing, damaged or missing stock, and production planning
    • Maintain an organized office/work area
    • Schedule daily, weekly activities; prepare weekly work schedules based on orders
    • Ensure weekly time cards are correct for payroll
    • Audit employee attendance records/database for accuracy daily/weekly
    • Forecast scheduling/hiring needs based on absence, vacation, termination & order trends
    • Ensure compliance with all company policies and procedures and federal and state laws
    • Answer telephone
    • Ensure machines/processes/equipment are running efficiently; contact maintenance when needed & appropriate
    • Lead daily start of shift meetings
    • Ensure production goals are met; if production behind schedule, resolve issue to ensure production goals will be met
    • Communicate with other shifts regarding issues, production levels, etc.
  • Human Resources
    • Train, develop, and evaluate team members
    • Execute all necessary documentation for H.R.I.S. administration examples include: hiring kits; staff enrollment forms, changes of status forms for all personnel, job change forms
    • Work with Human Resources to recruit, select, hire, train, develop, evaluate and terminate employees
    • Conduct performance appraisals for all directly assigned personnel
    • Review/edit relevant job descriptions for accuracy and/or write new job descriptions when necessary, Recommend pay structure changes/increases/adders where appropriate
    • Coach and execute counseling discussions with employees
    • Develop short and long term staffing strategies
    • Maintain a work place free from discrimination and harassment
    • Maintain accurate and up-to-date personnel records
  • Financial Reporting/Administration
    • Analyze operating reports/documents and make recommendations on how to improve department performance and implement plans
    • Prepare the department for a physical inventory
    • Complete and analyze business reviews and develop and execute plans to correct areas needing improvement
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