Shift Supervisor
Competency-based
ONET: 41-1011.00
2
Years
33
Skills
464h
Related instructions
Classroom instruction topics
- Introduction to Business
- Principles of Management
- Introduction to Computers
- Training and Development
- Principles of Financial Accounting
- Compensation and Benefits
- Employment Law
- Recruiting Selection and Per Plan
- Introduction to Logistics
On-the-job training
- Management
- Lead others and work effectively with teams
- Supervise, assign and direct employees’ shift activities
- Effectively communicate information to team and supervisors in an open and timely manner
- Safety & Security
- Follow all safety policies & procedures
- Ensure team is aware of and follows all safety policies & procedures
- Choose one safety policy or procedure each month to recap and refresh team members’ knowledge
- Follow all security policies & procedures
- Operations
- Respond to e-mails
- Access, input, retrieve and analyze information from the computer
- Learn procedures for inventory system and/or database. Examples include: ordering stock, maintaining appropriate inventory levels, auditing, damaged or missing stock, and production planning
- Maintain an organized office/work area
- Schedule daily, weekly activities; prepare weekly work schedules based on orders
- Ensure weekly time cards are correct for payroll
- Audit employee attendance records/database for accuracy daily/weekly
- Forecast scheduling/hiring needs based on absence, vacation, termination & order trends
- Ensure compliance with all company policies and procedures and federal and state laws
- Answer telephone
- Ensure machines/processes/equipment are running efficiently; contact maintenance when needed & appropriate
- Lead daily start of shift meetings
- Ensure production goals are met; if production behind schedule, resolve issue to ensure production goals will be met
- Communicate with other shifts regarding issues, production levels, etc.
- Human Resources
- Train, develop, and evaluate team members
- Execute all necessary documentation for H.R.I.S. administration examples include: hiring kits; staff enrollment forms, changes of status forms for all personnel, job change forms
- Work with Human Resources to recruit, select, hire, train, develop, evaluate and terminate employees
- Conduct performance appraisals for all directly assigned personnel
- Review/edit relevant job descriptions for accuracy and/or write new job descriptions when necessary, Recommend pay structure changes/increases/adders where appropriate
- Coach and execute counseling discussions with employees
- Develop short and long term staffing strategies
- Maintain a work place free from discrimination and harassment
- Maintain accurate and up-to-date personnel records
- Financial Reporting/Administration
- Analyze operating reports/documents and make recommendations on how to improve department performance and implement plans
- Prepare the department for a physical inventory
- Complete and analyze business reviews and develop and execute plans to correct areas needing improvement
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