Compusult

On-the-job Training

• Installs and services business workstations
  • Sets up Windows and Mac desktop and laptop computers and installs software to prepare for business use
  • Performs repairs and upgrades to workstation hardware such as installing components like RAM and disk drives, or replacing faulty hardware components
  • Receives complaints of problems from non-technical end users and interprets them into actionable issues
  • Diagnoses and performs troubleshooting for issues on workstations
  • Installs and diagnoses problems with peripherals such as printers
  • Migrates customer data and software between workstations
  • Maintains best security practices on workstations, identifies and removes viruses
• Installs and services wired networks
  • Runs cables throughout a building neatly and professionally, using available tools and resources to find a discreet cable path through finished or complex buildings
  • Terminates and tests Ethernet, coaxial, and fiber-optic cables
  • Diagnoses and repairs issues with network cables and devices in a building
  • Mounts devices such as access points and security cameras neatly and professionally, both indoors and outdoors
  • Configures routers for specific needs including firewall rules, port forwarding, and DNS settings
• Plans and installs security camera systems
  • Surveys premises and chooses locations for security cameras for optimum coverage given the budget and constraints of the project
  • Installs and configures cameras and NVR (Network Video Recorder) ensuring that footage will be captured and stored, and the cameras can be viewed remotely
  • Diagnoses and performs troubleshooting and repair for security camera systems
• Plans and installs wi-fi systems
  • Performs a site survey to plan AP (Access Point) locations for optimum coverage
  • Installs and configures APs for 2.4GHz, 5GHz and 6GHz coverage
  • Responds to end-user complaints, diagnoses and repairs problems with wi-fi connectivity
• Installs and supports POS (point-of-sale) systems
  • Installs point-of-sale hardware including cash registers, payment terminals, receipt printers and kitchen display screens
  • Configures settings to prepare the POS for use including inventory or menu settings
  • Assists clients in maintaining PCI Compliance at all times
  • Responds to end-user complaints, diagnoses and repairs problems with POS systems and payment processing, promptly during open hours of business