Operations Management

Competency-based
ONET: 11-1021.00

1

Years

46

Skills

3390h

Related instructions
Classroom instruction topics
  • Organization structure of a Manufacturing Company
  • Focus & Result Orientation (Commitment)
  • DiSC Personality Profile
  • Communication Effectiveness
  • Time Management
  • Understanding and Utilizing KPI's
  • Basic understanding of a QMS
  • Basic Statutory / Regulatory
  • Introduction to the Manufacturing Process
  • 5S in the workplace (with Simulation)
  • Principles of Lean 101
  • TPM
  • Effective Presentation
  • Value Stream Mapping
  • Value Stream Event
  • Problem Solving - Root Cause (with Simulation)
  • Harassment and Discrimination
  • Managing Former Peers
  • Generations on the Work Team
  • Supervising & Coaching - Basics
  • Negotiations
  • Managing Effective Meeting
  • Change and Uncertainty Mgmt.
  • Situational Leadership
  • Corrective Action
  • Documentation
  • Project Management with Simulation
  • The Art of Influence
  • Motivation
  • Kaizen Felicitator & Lean Leadership
  • Kaizen Event
  • Decision making
  • Effective Interviewing Skills & Techniques
  • Operational (Shop) Finance
  • Strategic Planning / Managing for Results
  • Adv Manu Tech - Cooperative Education with FAME Member
  • Adv Manu Tech - Freshman Orientation
  • Adv Manu Tech - Safety
  • Adv Manu Tech - Fluid Systems
  • Adv Manu Tech - DC Fundamentals
  • Adv Manu Tech - AC Fundamentals
  • Adv Manu Tech - Intermediate College Algebra
  • Adv Manu Tech - Cooperative Education with FAME Member II
  • Adv Manu Tech - AC/DC Machines
  • Adv Manu Tech - Motor Controls I
  • Adv Manu Tech - Principles of Industrial Mechanics
  • Adv Manu Tech - Microcomputers Applications
  • Adv Manu Tech - Applied Programmable Logic Controllers
  • Adv Manu Tech - Precision Measurement
  • Adv Manu Tech - Fundamentals of Public Speaking
  • Adv Manu Tech - English
  • Adv Manu Tech - Motor Controls II
  • Adv Manu Tech - Principles of Pumps and Piping
  • Adv Manu Tech - Welding
  • Adv Manu Tech - Technical Math
  • Adv Manu Tech - Humanities
  • Adv Manu Tech - Advanced Programmable Logic Controllers
  • Adv Manu Tech - Principles of Robotic Systems
  • Adv Manu Tech - Principles of Robotic Systems Lab
  • Adv Manu Tech - History (or any social science)
  • General Studies - Freshman Seminar
  • General Studies - English Composition I
  • General Studies - English Composition II
  • General Studies - Literature Elective
  • General Studies - Fine Art Elective
  • General Studies - Humanities Electives
  • General Studies - Natural Science Electives
  • General Studies - Finite Mathematics (or higher)
  • General Studies - History Electives
  • General Studies - Social or Behavioral Science Electives
  • General Studies - General Electives
  • Process Technology - English Composition I
  • Process Technology - Introduction to Technical Mathematics
  • Process Technology - Humanities/Fine Arts Elective (excluding Speech and Foreign Language)
  • Process Technology - Social & Behavioral Science Elective
  • Process Technology - Natural Science or Math Elective
  • Process Technology - Intro to Thermal/Electrical Principles
  • Process Technology - Quality Control Concepts
  • Process Technology - CAD Concepts OR Introduction to 3D Modeling
  • Process Technology - Manufacturing Safety Practices
  • Process Technology - Fundamentals of Process Technology
  • Process Technology I - Equipment
  • Process Technology - Instrumentation I
  • Process Technology - Instrumentation II
  • Process Technology - Process Technology II - Systems
  • Process Technology - Process Technology III - Operations
  • Process Technology - Process Troubleshooting
  • Process Technology - Introduction to Chemistry I
On-the-job training
  • Company Orientation
    • Define goal and gain commitment
    • Determine roles, Leader/Mentor/Apprentice
    • Establish timeline for apprentice and complete program orientation
    • Complete Onboarding training (specific to plant/role)
  • Leadership Characteristics/Capabilities
    • Self confidence - Takes the lead & make decisions with peers
    • Self confidence - Actively engages with all groups (hourly associates, peers, leadership staff)
    • Self confidence - Able to handle conflict in a calm, rational, constructive manner
    • Building relationships - Values and encourages feedback
    • Building relationships - Receptive and promotes new ideas
    • Building relationships - Applies best practices for engagement, inclusiveness and diversity in the workplace
    • Building relationships - Builds trust with and across the team.
    • Building relationships - Demonstrate ability to persuade and influence. Gets things done through others.
    • Communication - Communicates verbally individually and with a group
    • Communication - Presents ideas clearly and concisely both written and oral
    • Communication - Takes time to seek individuals perspective/view prior to giving feedback.
    • Coaching and developing others - Able to tactfully provide constructive feedback
    • Coaching and developing others - Develops a structured review process that clearly identifies goals, responsibilities and expectations.
    • Coaching and developing others - Includes frequent candidate feedback sections.
    • Coaching and developing others - Monitors and evaluates individual/group performance vs goals
    • Coaching and developing others - Holds individuals accountable for job performance targets.
    • Coaching and developing others - Implements planning/coaching sessions prior to expanding one's responsibility.
  • Operations management
    • Leads daily communications (shift update, pass down mtgs) meetings
    • Leads monthly team meetings for safety team and project team
    • Generates daily and monthly performance reports related to projects and production.
    • Develops & executes work plans. Assigns roles and responsibilities to carry out tasks
    • Increases the capabilities (promotions, qualifications) and performance of a team
    • Effectively delegates specific job tasks to appropriate personnel
    • Demonstrates the ability to lead in a dynamic work environment (change management).
    • Executes a process improvement project (justification, budget, savings, controls)
    • Gathers data prior to making decisions
    • Changes/adapts based on results, feedback and/or new information
    • Demonstrates good follow-up techniques to ensure execution
    • Executes decisions, creates specific work assignments
    • Explains key performance indicators and impact performance (uptime, scrap) has on the end results.
    • Organization - Prioritizes work demands and effectively manages multiple tasks and objectives
    • Organization - Maintains accurate and up-to-date records
    • Organization - Uses Microsoft Office Suite to create/edit spreadsheets, create business correspondence and manage electronic mail
    • Process/Technical knowledge - Describes technical processes within the department
    • Process/Technical knowledge - Describes critical to quality checks and inspections
    • Process/Technical knowledge - Recognizes quality defects and explains potential causes & countermeasures.
    • Process/Technical knowledge - Executes role in preventative and daily team maintenance.
    • Process/Technical knowledge - Interacts/challenges technical support staff to solve machine performance issues
    • HR functions - Explains company policy
    • HR functions - Applies discipline, equally and effectively, in accordance with company policy.
    • HR functions - Escalates issues as required
    • HR functions - Demonstrates effective and unbiased interviewing techniques when meeting with candidates.
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