AVTEC - Alaska Vocational Technical Center

On-the-job Training

• Part 1 - Basic Hardware
  • Demonstrate knowledge of various mobile device types, their features, and purpose.
  • Demonstrate skills required to manage and troubleshoot computer hardware and peripheral devices.
  • Demonstrate knowledge of common computer hardware and interfaces.
  • Demonstrate skills required to troubleshoot general computer hardware issues and printer problems.
  • Demonstrate skills required to configure peripherals, printers, and related applications to support external hardware.
• Part 2 - Basic Networking
  • Demonstrate knowledge of basic networking concepts (wired and wireless).
  • Demonstrate skills required to configure and troubleshoot device connectivity (LAN and Internet Access).
• Part 3 - Cloud and Virtualization Technologies
  • Demonstrate knowledge of cloud computing concepts, including cloud storage and security configurations.
  • Demonstrate skills required to configure client-side virtualization, cloud storage applications, and file synchronization features.
• Part 4 - Operating System Basics
  • Demonstrate knowledge of important Microsoft Windows 10 operating system features and their purpose.
  • Demonstrate skills required to install, configure, and secure Microsoft Windows 10 operating system versions.
  • Demonstrate skills required to troubleshoot Microsoft Windows operating system problems.
  • Demonstrate knowledge of important Mac OS and Linux OS desktop operating system features and their purpose.
  • Demonstrate skills required to configure, secure, and troubleshoot various operating systems Mac OS and Linux OS.
  • Demonstrate skills required to troubleshoot mobile operating systems.
• Part 5 - IT Security Basics
  • Demonstrate knowledge of basic enterprise security concepts and wireless security protocols.
  • Demonstrate skills required to perform account management, configure wireless security, and detect and remove malware on workstations and mobile devices.
  • Demonstrate skills to troubleshoot common computer security issues.
  • Demonstrate skills required to troubleshoot application security issues.
• Part 6 - General IT Operations
  • Demonstrate knowledge of ticketing systems and documentation procedures.
  • Demonstrate knowledge of disaster recovery concepts and backup procedures.
  • Demonstrate knowledge of licensing and privacy and policy concepts, including how to address prohibited content.
  • Demonstrate knowledge of scripting languages, basic functions, and logic structures.
• Part 7 - Network Fundamentals
  • Demonstrate knowledge of the OSI model and relevant encapsulation concepts.
  • Demonstrate knowledge of network topologies and network types.
  • Demonstrate knowledge of cables, types of connectors, and the purpose for each.
  • Demonstrate skills required to configure a subnet and use appropriate IP addressing schemes.
  • Demonstrate knowledge of ports, protocols, and services, as well as their purpose.
  • Demonstrate knowledge of basic architecture concepts related to corporate and datacenter network environments.
  • Demonstrate knowledge of cloud concepts and connectivity alternatives.
• Part 8 - Network Implementations
  • Demonstrate knowledge of network devices, their features, and placement within a network.
  • Demonstrate knowledge of routing technologies and concepts for bandwidth management.
  • Demonstrate skills required to configure and deploy Ethernet switching solutions, including VLANs.
  • Demonstrate skills required to deploy wireless standards configurations and technologies.
• Part 9 - Network Operations
  • Demonstrate skills required to leverage statistics and sensors in support of network availability.
  • Demonstrate knowledge of organizational documents and policies.
  • Demonstrate knowledge of high availability and disaster recovery concepts.
• Part 10 - Network Security Part 3 – Cloud and Virtualization Technologies
  • Demonstrate knowledge of network security concepts.
  • Demonstrate knowledge of types of network attacks.
  • Demonstrate skills required to implement network hardening techniques.
  • Demonstrate knowledge of remote access techniques and related security risks.
  • Demonstrate knowledge of physical security methods.
• Part 11 - Network Troubleshooting
  • Demonstrate skills and best practices required to troubleshoot networking issues.
  • Demonstrate skills required to troubleshoot cable connectivity issues.