Aon

On-the-job Training

• Client Delivery Services
  • Understand the structure of Client Delivery Services
  • Learn and perform duties in Client Delivery Services including, but not limited to: Premium Transactions
  • Learn and perform duties in Client Delivery Services including, but not limited to: Document Production
  • Learn and perform duties in Client Delivery Services including, but not limited to: Document Control
  • Learn and perform duties in Client Delivery Services including, but not limited to: Renewal Response Team
  • Learn and perform duties in Client Delivery Services including, but not limited to: Client Connection
  • Learn and perform duties in Client Delivery Services including, but not limited to: Print Room
  • Learn and perform duties in Client Delivery Services including, but not limited to: System Application Support
  • Interact with offshore partner to create client deliverables
  • Navigate and utilize Bridge and Broker Desktop to complete transactions
  • Utilize Planet Press for output creation and delivery
• Client Services Unit
  • Understand the structure of Client Services Unit - perform duties in the following industries: Construction
  • Understand the structure of Client Services Unit - perform duties in the following industries: General Industry
  • Understand the structure of Client Services Unit - perform duties in the following industries: Healthcare
  • Understand the structure of Client Services Unit - perform duties in the following industries: Real Estate
  • Understand the structure of Client Services Unit - perform duties in the following industries: Aon Natural Resources
  • Learn and perform various transactions in Bridge including but not limited to: Certificate of Insurance
  • Learn and perform various transactions in Bridge including but not limited to: Auto Identification Cards
  • Learn and perform various transactions in Bridge including but not limited to: WC Posting Notices
  • Learn and perform various transactions in Bridge including but not limited to: Invoices
  • Learn and perform various transactions in Bridge including but not limited to: Client Intake
  • Learn and perform various transactions in Bridge including but not limited to: Client Maintenance
  • Learn and perform various transactions in Bridge including but not limited to: User Security
  • Learn and create Service Requests in Broker Desktop
  • Develop Renewal Strategy Plan for Client Deliverables
  • Process inquiries from offshore partner
  • Explain Client Promise Methodology
• Surplus Lines and Policy Maintenance
  • Understand the structure of Surplus Lines and Policy Maintenance
  • Explain regulatory requirements of surplus lines including tax implications
  • Learn and perform transactions, supporting Surplus Lines
  • Navigate and utilize Bridge, Broker Desktop, and other applications supporting Surplus Lines
  • Explain premium audits and retrospective review in Policy Maintenance
  • Learn and perform transaction supporting Policy and Maintenance
  • Navigate and utilize Bridge, Broker Desktop, and other applications supporting Policy Maintenance
• Compliance
  • Explain the role of Compliance in Aon Client Services
  • Develop a Compliance communication for all colleagues in Aon Client Services
• Financial
  • Explain Budgeting Process
  • Research and report on budget discrepancies and/or budget trends
  • Understand and Explain Aon Client Services Allocation model
• National Operations
  • Explain the structure of National Operations
  • Learn and perform supporting transactions in each area: Metrics and Analytics
  • Learn and perform supporting transactions in each area: Training
  • Learn and perform supporting transactions in each area: Quality Assurance
  • Learn and perform supporting transactions in each area: Client Service Access
  • Learn and perform supporting transactions in each area: Audit
  • Navigate and utilize Client Service Access and Adobe Presenter
  • Review and explain reporting process including analysis of data
• Aon Carrier Link
  • Explain the structure of Aon Carrier Link (ACL) operations
  • Navigate and utilize ACL application to create a placement
  • Observe mapping operation for the development of ACL templates
• Technology
  • Formulate Enhancement request for Aon's systems. Present to Senior Leadership for approval.
  • Participate in User Acceptance and/or Smoke Testing for a software release