Career Development Technician
Hybrid-based
ONET: 13-1071.00
2
Years
45
Skills
369h
Related instructions
4500h
On-the-job training
Classroom instruction topics
- Writing
- Facilitation
- Group Work, Group Dynamics
- Understanding Adult Learning Styles
- Knowledge of Learning Styles
- Sociology
- Role of the Family
- Multi-Culturalism and Diversity Training
- Health Promotion/Drug and Alcohol Abuse Prevention
- Clients with Special Needs
- Life Skills
- Conflict Resolution/Violence Prevention
- Behavior Management (Stress/Anger Management)
- Assisting People with Disabilities
- Problem Solving
- Modeling Behavior
- Confidentiality (Knowledge of Federal, State, Local confidentiality laws)
- Basic Computer Skills
- Maintenance of Client Case Records
- Case Management
- Data Management Skills
- Time Management Strategies
- Teamwork Skills
- Documenting Program Eligibility
- Employment Onboarding
- Orientation to Workforce Development
- Communicating Effectively
- Policies, Procedures and Program Integrity
- Skilled Professional Training
- Registered Apprenticeship Programs
- Managing Training
- Training Program Development and Administration
- Financial Management and Budgeting
- Workforce Recruitment
- Innovative Recruiting Techniques
- Interviewing Techniques
- Workforce Development Business Planning
- Marketing, Public Relations and Community Outreach
- Workforce Development Program Evaluation
- Development of Sector Partnerships
On-the-job training
- Communicate and Interact Effectively
- Demonstrate active listening by giving full attention to what other people are saying, taking time to understand the points being made, asking questions as appropriate, and not interrupting at inappropriate times.
- Demonstrate ability to communicate information and ideas so others will understand with honesty, while being responsible and accountable for the impact of the communication.
- The ability to communicate information and ideas in speaking so others will understand.
- Communicating effectively in writing as appropriate for the needs of the audience.
- Demonstrate the ability to read and understand information and ideas presented in writing.
- Demonstrate ability to write effective reports, case studies, notes and letters.
- Demonstrate awareness of others' reactions and understanding why they react as they do.
- Provide accurate information to supervisors, co-workers, and subordinates by telephone, in written form, e-mail, or in person.
- Outreach, Assessment and Placement of Adults
- Build successful candidate profiles, clarify required job skills and competencies and use the best sourcing strategies and techniques for each job category.
- Evaluate recruitment or selection criteria to ensure conformance to professional, statistical, or testing standards, recommending revisions, as needed.
- Develop or implement recruiting strategies to meet current or anticipated workforce needs.
- Establish and maintain community relationships to develop pipelines of candidates.
- Perform searches for qualified job candidates, using sources such as computer databases, networking, Internet recruiting resources, media advertisements, job fairs, recruiting firms, employee referrals and or other innovative methods.
- Review employment applications and job orders to match applicants with job requirements.
- Evaluate selection or testing techniques by conducting research or follow-up activities and conferring with management or supervisory personnel.
- Schedule or administer aptitude, behavioral, skill and intelligence tests on prospective employees.
- Interview job applicants to obtain information on work history, training, education, or job skills.
- Demonstrate ability to recognize individual strengths and barriers which may affect career activities.
- Select qualified job applicants or refer them to managers, making hiring recommendations when appropriate.
- Conduct reference or background checks, order physicals/drug screening on job applicants.
- Inform job applicants of details such as duties and responsibilities, compensation, benefits, schedules, working conditions, or promotion opportunities.
- Workforce Development Program Design and Delivery
- Design, plan, organize, or direct orientation and training programs for employees or customers.
- Evaluate training materials prepared by instructors, such as outlines, texts, or handouts.
- Conduct orientation sessions and arrange on-the-job training for new hires.
- Conduct or arrange for ongoing technical training and personal development classes for staff members.
- Monitor, evaluate, or record training activities or program effectiveness.
- Evaluate modes of training delivery, such as in-person or virtual to optimize training effectiveness, training costs, or environmental impacts.
- Demonstrate strong knowledge of government programs available to support training programs.
- Administrative Tasks
- Prepare or maintain records related to events, such as hiring, training, credentialing, benefits, termination, leaves, transfers, or promotions, using human resources management system software and/or company policies.
- Demonstrate strong knowledge of administrative and clerical procedures and systems such as word processing, managing files and records, designing forms, and other office procedures and terminology.
- Demonstrate knowledge and application of appropriate technologies to the task at hand (e.g. specific computer applications, internet).
- Perform day-to-day administrative tasks such as maintaining information files and processing paperwork.
- Interpret and explain human resources policies, procedures, laws, standards, and regulations.
- Evaluate effectiveness of personnel policies or practices.
- Conduct exit interviews and ensure that necessary employment termination paperwork is completed.
- Evaluate personnel practices to ensure adherence to regulations.
- Comply with and promote all company EEO affirmative action guidelines and laws such as the Americans with Disabilities Act (ADA), anti-discrimination and anti-retaliation policies, practices and procedures with to selection and hiring of candidates.
- Demonstrate the ability to apply general rules to specific problems to produce answers that make sense.
- Community and Employer Relationships
- Develop and maintain relationships with community-based organizations and government agencies.
- Demonstrate working knowledge of developing and maintaining public/private partnerships.
- Demonstrate a willingness to search for and retain information about communities with cultural and economic backgrounds different from their own.
- Coordinate job search activities with workforce agencies, employer and jobseekers.
- Create and maintain relationships with employer to increase job retention.
- Demonstrate working knowledge of employer needs and concerns.
- Monitor on-the-job performance to ensure client’s success in the workplace.
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